Mobile / Sports
aeb999 collects only the information needed to run your account, process transactions through Rocket or Bank Transfer, and keep your session secure. What we collect, why we hold it, and how you can act on it — this policy covers all of that in plain terms.
When you open an account with us, we collect the details you enter during registration — your name, contact information and the payment method you choose, such as Rocket or Bank Transfer. We also record transaction references tied to your account wallet so both sides of any transfer are traceable. Browsing data — the pages you open, your device type and session duration — is collected automatically through standard web technology. We use this to keep the lobby loading correctly on your device and to understand which categories you open most. We do not sell your personal data to third parties. Information shared with payment processors like Rocket or Bank Transfer is limited to what those services need to complete your transaction; we do not pass more than that. Your account records are retained for as long as your account is active and for a period afterward as required by the applicable rules of the jurisdiction in which you access the platform. Access to this platform, and the way your data is handled under local law, depends on your eligible region. If you have questions about how a specific data type is used, contact our support team through the route shown in your account.
This policy applies to every part of the aeb999 platform you can access through your account — the lobby, your wallet, transaction records and the support routes we publish. It does not extend to third-party websites linked from our pages, nor to the internal policies of payment processors such as Rocket or Bank Transfer. Understanding the boundary between what we control and what a third party controls helps you know where to direct any data question.
Any personal data you submit when opening or managing your account falls inside this policy. That includes registration fields, identity steps shown in your account and any communication you send through our published support routes.
Payment records linked to your account wallet — deposits and withdrawals processed via Rocket or Bank Transfer — are covered here. Data shared with the payment processor itself is governed by that processor's own policy, not ours.
Browsing behaviour on our platform — which lobby categories you open, session length, device type — falls inside scope. We use this data only to maintain platform performance and to understand how the catalog is being navigated.
Game studios such as Spadegaming, PlayStar, Pragmatic Play and Microgaming supply game content inside our lobby. Their own data practices are separate from ours. This policy does not cover what those studios collect through game-level analytics on their own infrastructure.
You have concrete options when it comes to the data we hold about you. Reviewing your records is the first step — open your account and check the transaction history and profile sections, which show what we store against your login. If any detail is wrong, the account settings area lets you correct contact information directly without needing to contact support. For anything you cannot change yourself — such as historical transaction references or identity documents submitted during verification — raise a request through our published support route and we will confirm what action is possible. Requests related to data deletion or data export are handled on a case-by-case basis depending on applicable local law and the eligible region through which you access the platform. We do not guarantee a specific timeline for these requests, but we do acknowledge every submission through the same support channel you used to send it. Nothing in this policy limits any right you hold under the laws of your jurisdiction.
Open your account and navigate to the transaction history or profile section. The data we hold against your login is visible there — check it at any point without needing to contact support first.
Contact and display details can be updated directly inside account settings. If the field is locked after initial verification, raise a correction request through our published support route with the updated information.
If you want to understand why a specific data type is held, or how long it is retained, send the question through our support route. We respond through the same channel you used, so keep that thread open.
Deletion or export requests are assessed against local law and your eligible region. Send the request via support with your account reference. We confirm receipt and let you know what steps follow.
If any part of this policy raises a question you cannot resolve through your account settings, we have support routes you can use directly. Use the channel that suits your situation — a quick query goes well through live chat, while a formal data request is better sent by email so there is a written record on both sides.
Open the chat widget from any page inside your account. Use it for quick policy questions — which data type is held, how a transaction reference is stored, or what a specific field in your profile means.
For formal data requests — corrections, deletion requests or questions about retention periods — send an email through the address published in your account area. Include your account reference so we can locate your records without delay.
The help section inside your account covers common policy questions and links directly to the relevant account settings. Check it before contacting support — many data questions, including how to update your Rocket or Bank Transfer details, are answered there.
Our approach to data handling is built around the minimum-necessary principle: we collect what we need to run your account and no more. Retention periods, cookie behaviour and account security steps are each described below so you know exactly what is in place.
We use cookies to maintain your logged-in session and to understand which lobby sections are opened most. You can manage cookie preferences through your browser settings. Disabling cookies may affect how certain account features load on your device.
Your account is protected by the login credentials you set during registration. We do not store payment credentials such as your Rocket PIN or Bank Transfer details in a form that is accessible to our staff. Payment processors handle that data on their own secured infrastructure.
Account and transaction records are retained for as long as your account is active and for a further period as required under the rules applicable to your eligible region. When a retention period ends, records are removed from active systems in line with our internal schedule.
When this policy changes, we publish the updated version on this page and note the revision date at the top. Check back if your data practices or payment method — such as switching from Bank Transfer to Rocket — change, as the relevant sections may have been updated.
These are the questions we see most often from people reading this policy for the first time. If your question is not here, use the support route in the section above.
We collect the information you enter during registration — name, contact details and payment method. We also record transaction references linked to your account wallet and standard browsing data such as device type and session activity. We do not collect more than what is needed to run your account.
We share only what is necessary with payment processors like Rocket or Bank Transfer to complete your transaction. Game studios such as Pragmatic Play or Microgaming supply lobby content but are not given your personal account data. We do not sell your data to any third party.
Records are kept while your account is active and for a period afterward that depends on the rules applicable to your eligible region and local law. The exact retention period for your account can be confirmed by contacting support with your account reference.
Contact details and display information can be updated directly in account settings. If a field is locked after verification — for example, a name or identity document — raise a correction request through live chat or email support. Include your account reference so we can locate the record.
Yes. Send a deletion request through our email support route with your account reference. We assess each request against local law and your eligible region before confirming what can be removed. We acknowledge every submission and follow up through the same channel.
Transaction references stored in your aeb999 account wallet are covered by this policy. However, the data held by Rocket or Bank Transfer on their own systems is governed by those processors' own policies, not ours. Contact them directly for questions about their data handling.